Frequently asked questions

FAQ

How can I cancel an order?

What are your accepted payment methods?

How Long is the Fulfillment Process?

Shipping

How long does shipping take?

Can I track my order?

Do you ship internationally?

Returns & exchanges

How do I make a return?

How long after purchase can I return an item?

What is your return policy?

Products, size, & care

Do you have a size chart?

How do I care for my products?

Do you provide custom sizing?

Retail

Where are your stores located?

Where is BodCraft Operated?

Other questions

Where can I view job openings?

How do I create an account?

How do I reset my account password?